Returns & Exchanges
At New Arrivals, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags attached into the original shipping bag or a sturdy box to ensure they arrive safely.
Attach the Label
Download and print the prepaid shipping label from your email and securely tape it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund once the items are inspected.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing